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Tech Writer III

Johnson Controls · Manufacturing

Summary

This role involves creating content for a business unit supporting program releases, including standard operating procedures based on HVAC manufacturing processes. The position requires working closely with manufacturing teams in Dublin, with up to 4 days onsite per week, and involves creating content in DITA XML and technical illustrations.

Key facts

Status
Available
Location
SA - Dublin Taurus 1 (Europe HQ)
Contract
Full-time
Work arrangement
Hybrid
Level
Mid
Experience
2+ years
Education
Bachelor's
Benefits
private health insurance · pension contribution · bonus
Languages (required)
English

Required skills

DITA XMLtechnical illustrationsPhotoshopIllustratorscripting languagesAPIsSQL

Full description

Who we are

Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.

Our Technical Writing org consists of 80+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.

The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.

What you will do

  • Working closely with manufacturing teams based in Dublin. Candidates will be required to be onsite up to 4 days per week
  • Creating content for a business unit supporting program releases under the guidance of more senior team members
  • Creating standard operating procedures based on HVAC manufacturing processes.
  • Creating content in DITA xml and content management systems
  • Creating technical illustrations
  • Providing DocOps support. You will have the opportunity to support one of our process teams.

What we look for

  • 2+ years of technical writing experience
  • Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science
  • Experience with writing SOPs, preferably DITA xml
  • Technical illustration skills: Photoshop and Illustrator or similar
  • Excellent communication and interpersonal skills. You will be working closely with the development and product management teams
  • Ability to plan, organize, and support multiple program releases
  • Mentoring experience. Sharing knowledge with other is an important part of the culture of our org.
  • Document control and revisioning in content management or version control systems
  • Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.

#LI-Hybrid

#GOSIA

Apply on the company site